Tapiwa Ncube
Shop Supervisor
Bulawayo, Zimbabwe tapiwa.ncube@email.co.zw +263 78 456 7890

Summary

Friendly, target-driven sales assistant with 4 years in fast-paced retail. Consistently exceeds sales targets through great customer service, upselling and reliable stock management.

Experience

Mar 2021 – Present
Senior Sales Assistant
OK Zimbabwe
  • Exceeded monthly sales targets by an average of 15%.
  • Trained and coached 3 new sales assistants on the till and floor.
  • Handled cash and card reconciliations with zero shortfalls.
2019 – 2021
Sales Representative
Edgars Stores
  • Opened store accounts and processed credit applications.
  • Maintained visual merchandising and stock replenishment.

Skills

• Customer service
• Upselling
• POS / till operation
• Stock management
• Cash handling
• Merchandising

Education & Development

Diploma in Marketing
Bulawayo Polytechnic · 2019
5 O-Levels incl. English & Maths
Milton High School · 2016

Languages

• English — Fluent
• Ndebele — Native
• Shona — Fluent

Referees

Mrs. L. Dube — Store Manager, OK Zimbabwe · +263 77 333 4444